We believe Pakistani players deserve to know exactly how their personal information is collected, used and protected at y999. This page explains it clearly — no fine print, no legal jargon buried where you can't find it.
y999 does not sell, rent or trade your personal information to any third party for marketing or commercial purposes. Your data stays with y999 and the vetted processors needed to run the platform.
Card and wallet payment data at y999 is handled exclusively by PCI DSS-certified payment processors. y999 never stores your full card number, CVV or banking credentials on its own servers.
As a y999 player, you have the right to access, correct, export or request deletion of your personal data at any time. Our support team processes these requests within 10 business days.
All data transmitted between your device and y999 is protected by TLS 1.3 encryption. Login sessions, payment flows and account updates are all secured end-to-end.
y999 uses cookies for platform functionality, session management and aggregate analytics. We explain exactly which cookies are set, why they exist and how you can manage or opt out of non-essential ones.
Promotional SMS and emails from y999 can be unsubscribed from at any time via account settings or by contacting support. Opting out of marketing does not affect your account access or any ongoing bonuses.
y999 is an online gaming platform operating at y999.plus, serving players across Pakistan. For the purposes of this Privacy Policy, y999 acts as the data controller for all personal information collected through the platform — meaning we determine how and why your data is processed.
This Privacy Policy applies to all interactions with y999 including account registration, deposits and withdrawals, gameplay, customer support communications, marketing messages and browsing of the y999 website. If you have any questions about the content of this Policy, you can reach our support team 24/7 at support@y999.plus or via live chat on the platform.
y999 takes privacy seriously. This isn't a document designed to confuse players into giving consent for things they wouldn't knowingly agree to. We've written it as clearly as possible so that you — as a Pakistani player — can make an informed decision about using the platform.
y999 collects personal data in the following categories, depending on how you interact with the platform:
When you create a y999 account, we collect your full name, Pakistani mobile number, date of birth and, where provided, an email address. This information is required to create and verify your account. Without it, an account cannot be created.
y999 may request a copy of your Computerised National Identity Card (CNIC) or other government-issued identification when verifying your age, confirming your identity before a large withdrawal, or in response to a suspicious activity flag. This data is handled with particular care and is accessed only by authorised verification staff.
We collect transaction records for all deposits and withdrawals — including the payment method used, the amount, the timestamp and the transaction reference number. We do not store full card numbers or mobile wallet PINs. See Section 6 for full details on how payment data is handled.
y999 records all game activity associated with your account — game types played, wager amounts, results, session durations and bonus usage. This data is used for account management, dispute resolution, responsible gaming monitoring and fraud detection.
When you access y999, we automatically collect technical information including your IP address, device type, operating system version, browser type, screen resolution and network provider. This data is used for security, platform optimisation and fraud prevention.
If you contact y999 support via live chat, WhatsApp, Telegram or email, we retain records of those conversations. These records are used for quality assurance, training and resolving any future disputes related to the same matter.
y999 only collects data that is genuinely needed to operate the platform, process your transactions and keep your account secure. We do not collect data speculatively or "just in case."
The personal data y999 holds about you is used for the following purposes:
y999 processes your personal data on the following legal grounds:
y999 does not sell, rent or trade personal player data. We share data only in the following limited circumstances, and only to the extent necessary:
y999 never shares your personal information with advertising networks, data brokers or marketing companies. We have no commercial arrangement of this kind with any third party.
Given that y999 handles real PKR transactions for Pakistani players, the security of payment data is treated as the highest priority privacy matter on the platform. Here is exactly how it works:
y999 uses cookies — small text files stored on your device — to make the platform work correctly and to understand how players use it. The following table explains the categories of cookies in use:
| Category | Purpose | Can Be Disabled? |
|---|---|---|
| Login sessions, security tokens, game state management. Without these, the y999 platform cannot function. | No — required for platform operation | |
| Remembering your language preference, game lobby filters and notification settings between sessions. | Yes — disabling affects personalisation | |
| Aggregate, anonymised data on page visits, feature usage and error rates. Used to improve y999. No individual player is identified in analytics reports. | Yes — opt out via cookie settings | |
| Tracking whether promotional messages or bonus offers led to platform visits. Used only with explicit consent. | Yes — opt out any time |
You can manage cookie preferences through your browser settings at any time. Most browsers allow you to view, delete and block cookies on a per-site or global basis. Note that disabling essential cookies will prevent you from logging in to y999.
y999 does not use advertising tracking pixels or third-party tracking scripts that follow your behaviour across other websites. Our analytics tools operate only within the y999.plus domain.
y999 retains personal data for as long as is necessary to fulfil the purpose it was collected for, subject to the following specific timeframes:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal compliance, dispute resolution |
| Transaction records | 7 years from transaction date | Anti-money laundering regulations |
| Identity documents (CNIC etc.) | 5 years from last verification use | KYC compliance requirements |
| Game round logs | 90 days (detailed) + 5 years (aggregated) | Dispute resolution, fraud investigation |
| Support conversation records | 2 years from last interaction | Quality assurance, dispute evidence |
| Marketing consent records | Until consent is withdrawn + 1 year | Proof of consent basis |
| Technical/device logs | 90 days | Security monitoring, fraud detection |
When personal data is no longer needed, y999 securely deletes or anonymises it. Anonymised, aggregated data — from which no individual player can be identified — may be retained indefinitely for platform improvement purposes.
y999 operates a multi-layered security programme to protect player data. The key technical and organisational measures in place include:
y999's security measures protect data on the platform side. Players also play a role: use a strong, unique password for your y999 account, enable two-factor authentication in Account Settings and never share your login credentials with anyone — including people claiming to be y999 staff.
As a y999 player, you have the following rights over your personal data. To exercise any of these rights, contact y999 support at support@y999.plus with the subject line "Data Rights Request." We will respond within 10 business days.
Request a copy of all personal data y999 holds about you, in a readable format, delivered to your registered contact details.
Request that any inaccurate or incomplete personal data held by y999 be corrected. Certain fields can also be updated directly in Account Settings.
Request deletion of your personal data. Note that data required for legal compliance — such as transaction records — cannot be deleted until the applicable retention period expires.
Request a structured, machine-readable export of your y999 account data — game history, transaction records and profile information — for transfer to another service.
Object to y999 processing your data for marketing or analytics purposes. An objection to marketing takes effect immediately; analytics objections are applied within 48 hours.
In certain circumstances — such as while a data accuracy dispute is being resolved — you can request that y999 pause processing of your data temporarily.
y999 may send you promotional SMS messages, emails and in-platform notifications about bonuses, new game launches, tournaments and special offers. These communications are only sent where you have provided consent during registration or have not opted out after receiving initial communications.
Opting out of y999 marketing communications is straightforward and will be honoured within 24 hours:
Opting out of marketing does not affect your ability to receive essential account communications — transaction confirmations, security alerts, withdrawal notifications and support responses are sent regardless of your marketing preference.
y999 operates a strict minimum age policy. No player under the age of 18 may hold a y999 account or use any part of the platform. y999 does not knowingly collect personal data from anyone under the age of 18.
If y999 discovers that an account is held by a person under 18, the account will be closed immediately, any deposits will be returned to the originating payment method and any personal data associated with the account will be deleted or anonymised as quickly as possible, subject to any legal retention obligations.
If you are a parent or guardian and believe your child has registered at y999 without your knowledge, please contact us immediately at support@y999.plus with the subject line "Minor Account Report." We will act on all such reports within 24 hours.
y999 reviews this Privacy Policy at least twice per year and updates it whenever our data practices change in a meaningful way. The "last updated" date at the top of this page reflects the most recent revision.
Where changes to this Policy are material — affecting how we use your data, how long we retain it, who we share it with, or your data rights — y999 will notify registered players via SMS or email at least 7 days before the new Policy takes effect.
Where changes are minor — corrections of typographical errors, clarifications of existing language, or updates to contact details — they may be made without advance notice and will simply be reflected in the updated version of this page.
The current version of this Privacy Policy is always the version published at y999.plus/privacy-policy. If you have any questions about a recent change, y999 support is available 24/7 to explain what changed and why.
If you have any questions, concerns or complaints about how y999 handles your personal data, we want to hear from you. Most privacy questions can be resolved quickly through our support team:
If you are not satisfied with y999's response to a privacy complaint, you have the right to escalate the matter. y999 will provide details of the applicable escalation process — including any independent review body — upon request.
y999 is committed to responding to all data-related complaints within 10 business days. Complex requests — such as full data exports — may take up to 30 days to fulfil, in which case we will acknowledge your request and provide a timeline within 48 hours of receipt.
Privacy is not a checkbox exercise at y999. It's something we actively think about when building new features and reviewing existing ones. If you ever feel something about how y999 handles data doesn't sit right, please tell us. Genuine feedback from Pakistani players is how the platform improves.
Your Data Is Safe at y999
Registering at y999 means your data is handled with encryption, PCI-compliant payments and complete transparency. Create your account in 3 minutes and claim your welcome bonus up to Rs 25,000.
18+ only. Gamble responsibly.